Quality Policy
At WEMETRIX SA we are committed to delivering excellence in the field of risk management and business intelligence solutions. Our dedication to quality is deeply embedded in our corporate culture, and we strive to continually improve and innovate in our services. Our Quality Policy reflects our unwavering commitment to meeting and exceeding customer expectations.
A key way to achieve this is by operating a Quality Management System (QMS) in accordance with the requirements of ISO 9001: 2015.
Top management is committed to:
- Satisfying applicable requirements by ensuring that customer and applicable statutory and regulatory requirements are determined, understood and consistently met.
- Continual improvement of the QMS by ensuring the risks and opportunities that can affect conformity of products and services are determined and addressed and the focus on enhancing customer satisfaction is maintained.
Top management shall:
- Take accountability for the effectiveness of the QMS.
- Ensure the quality policy and quality objectives are established for the QMS and are compatible with the context and strategic direction of the Company. Quality objectives have been set and are maintained as part of the QMS internal auditing, monitoring and management review processes, in order to enhance customer satisfaction.
- Promote the use of risk-based thinking.
- Ensure that the resources needed for the QMS are available; including training, support and encouragement.
- Communicate the importance of effective quality management and of conforming to the QMS requirements.
- Ensuring that the QMS achieves its intended results.
- Engage, direct and support persons to contribute to the effectiveness of the QMS.
- Promote improvement.
- Establish partnerships with suppliers and interested parties to provide an improved service.
This policy will be communicated to all employees and organizations working for or on our behalf.
Employees and other organizations are expected to co-operate and assist in the implementation of this policy, whilst ensuring that their own work, so far as is reasonably practicable, is carried out without risk to themselves, others, or the environment.
This policy will be reviewed annually by top management and where deemed necessary will be amended and re-issued. Previous versions of this policy are archived.
This policy is available to relevant interested parties, upon reasonable request.
Panagiotis Michalopoulos
CEO
Certificate
